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Service
Our goal is to "keep customer equipment at a maximum performance level". To fulfill this goal, we have set more than 8 branches, 2 dealers and 1 depots in Southern Africa and Ghana. We have highly trained technicians, and provide the following support programs:
- Regular service
- Breakdown service
- 24 hours on call
- HELP (Hitachi Extended Life Program)
- Periodic Inspection Service
- Service Exchange Components
- Service Contracts
- Full Maintenance Contracts
If you would like more information regarding parts and/or service, please ask your nearest Hitachi dealer.
Service Offered in South Africa
Extended Warranty - HELP
Hitachi offers a unique extended warranty program Hitachi Extended Life Program(HELP).
Diagnostic Tools - Dr.ZX
To minimize downtime during troubleshooting, we developed a PDA (Palm OS (R)) based diagnostic system called "Dr.ZX".
Technical Training
It is our policy to ensure our artisans and our customers' support staff properly trained.