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Meet Hitachi Dealers
—“Al Fairuz is confident about the supreme standards of
service they provide for all clients.”—
Established in 1972, Al Fairuz Trading & Contracting Co. LLC enters thirty-seven years of dealership for world renown companies as Furukawa, Terex, Mitsubishi, NPK, Schwing, Yale, and of course Hitachi. With Headquarters in Muscat, Oman, Al Fairuz Trading & Contracting Co. LLC continues to fulfill and set the highest of standards for the Middle East as they provide, “World class brands for world class infrastructure.”
—“A leading one-stop shop for various construction equipment.”—
Adil Salim Al Fairuz, Vice Chairman, has traveled the world, values people and understands cultures. He shares his knowledge regarding Oman, its history, and the fluctuating Middle East market that he has witnessed over his seasoned career. “Oman is a quiet country…with a peaceful environment that welcomes tourists.” “The customer delight is always the top most priority for us.”
Al Fairuz is confident about the supreme standards of service they provide for all clients. With a passion for product support, this company has Mobile Field Service throughout Oman 24/7 with ten service vehicles in Muscat and Salalah. “Our aim is to provide quality and timely support by trained personnel.” Their expert staff maintains efficient inventory control. Al Fairuz offers 100% availability of fast moving parts, and over 80% availability of medium and slow moving parts. With two branches, both providing 3-S facilities (sales, service and spares) Al Fairuz is truly a “leading one-stop shop for various construction equipment.”
—“The customer delight is always the top most priority for us.”—
Mr. Adil Salim Al Fairuz is familiar with Japan’s business world, and he holds a great respect for the lengthy affiliation Al Fairuz has had with the Hitachi family. The thirty-two year relationship with Hitachi has “always been a pleasure, very cordial, and friendly…Now our association is more than dealer-principal relationship. We are one of the family members of Hitachi.”
Mr. Sadiq Salim Al Fairuz, President said, “With copper mining projects near Dubai, and areas of Oman located below sea level, Al Fairuz is putting Hitachi 240, 350, 400, 470, 670, 870, Super Long machinery, and wheel loaders to work excavating, building roads, and constructing dams.” “Roads are being built fourteen meters above sea level reducing rain and flood problems.” “We are selling to rental companies and subcontractors…our vision is to make Hitachi number one in Oman.” Having sold Hitachi Construction Machinery for over thirty years, Al Fairuz verifies many of the first excavators purchased in the early 1970’s are still in use. “Most of the customers having Hitachi excavators are very proud and attach sentimental value to their product.”
Al Fairuz set another standard of excellence when the cyclone hit Muscat in June 2007. Drivable roads were nonexistent and it took a week before fresh water was delivered. Employing 110 dedicated workers, this company pulled together as a family and a winning team supporting one another and doing business under the most challenging of circumstances.
The Hitachi Brand is proud of their long association with Al Fairuz and looks forward to continuing this reputable, synergistic relationship. The integrity, dedication, and quality of customer care found within Al Fairuz Trading & Contracting Co. LLC define this company as a role model of excellence in everyway.
