Our goal is to "keep customer equipment at a maximum performance level”. To fulfill this goal, we have established dealer network in asia & pacific region. They have highly trained technicians, and provide the following support programs:
- HELP (Hitachi Extended Life Program)
- Periodical Inspection Service
Also, Hitachi Construction Machinery provides the following to assist dealers with product support & parts activities:
- Dr.ZX: PDA based diagnostic tools for our equipment
- Technical Training Center: Japan based training HQ to train dealer technicians
- Parts Depot: To minimize delivery time, we set four parts depots across the world
If you would like more information regarding parts and/or service, please ask your nearest Hitachi dealer.