Downloadable brochures and spec sheets for current and non-current models are here.
Service
Our goal is to "keep customer equipment at a maximum performance level”. To fulfill this goal, we have established dealer network in asia & pacific region. They have highly trained technicians, and provide the following support programs:
- HELP (Hitachi Extended Life Program)
- Periodical Inspection Service
Also, Hitachi Construction Machinery provides the following to assist dealers with product support & parts activities:
- Dr.ZX: PDA based diagnostic tools for our equipment
- Technical Training Center: Japan based training HQ to train dealer technicians
- Parts Depot: To minimize delivery time, we set four parts depots across the world
If you would like more information regarding parts and/or service, please ask your nearest Hitachi dealer.
Service Offering
Extended Warranty - HELP
Hitachi provides a unique extended warranty program called Hitachi Extended Life Program, or HELP.
Diagnostic Tools - Dr.ZX
To minimize downtime during troubleshooting, we developed a PDA (Palm OS (R)) based diagnostic system called "Dr.ZX".
Technical Training
To keep our customers' equipment in top running shape, good service is indispensable. We believe personnel training is the key to providing the best service.
